01
Lodge your claim.
Let your insurer know about the hail damage. They’ll advise you on the next steps for your claim.
NATIONAL HAIL REPAIR EXPERTS
Expert hail repairs.
Across Australia.
From the first assessment to the final repair, we’re here to get you back on the road with confidence.
Your vehicle. Our expertise. Every step of the way.
Guaranteed workmanship100,000+ vehicles repairedA national repair network
EXPERIENCE YOU CAN RELY ON
Big on expertise.
Focused on getting you moving.
Hail damage can interrupt your everyday life. United Hail Repairs brings specialist technicians, dedicated agents and mobile repair teams together to make your next step clearer—wherever you are in Australia.
100,000+Vehicles repaired
NationalAgents & mobile repair teams
GuaranteedWorkmanship you can trust
LOCAL SUPPORT. NATIONAL REACH.
Let’s find your
closest repairer.
Our network of agents and pop-up hail facilities is ready to help. Search your suburb or postcode to see nearby locations.
Specialist teams across AustraliaFind a UHR repairer
Start with your suburb or postcode.
For example: Seven Hills or 2147
A repairer within reach.
Search to explore our repair network. We’ll help you work out where to go and what to do next.
Can’t see a location near you?
Call 1300 308 294 and we’ll help.
KNOW WHAT HAPPENS NEXT
A clearer path
from hail to repaired.
We’ll guide you through the assessment, approval and repair stages, with clear communication along the way.
Explore the full repair process02
Have it assessed.
We inspect the damage, identify the right repair method and submit an estimate to your insurer.
03
Leave it with us.
Once approved, we arrange your repair and keep you informed of the expected timeframe.
04
Get moving again.
After repairs and quality checks, we’ll let you know when your vehicle is ready to collect.
THE RIGHT REPAIR FOR YOUR VEHICLE
Specialist techniques.
A considered approach.
Every vehicle and every dent is different. Our assessment determines the right repair method for each damaged panel.
PAINTLESS DENT REPAIRWhere the damage allows, our technicians gently push or pull dents from the panel, restoring its shape while keeping the existing paint finish.
CONVENTIONAL REPAIRSWhen paintless repair isn’t suitable, the repair plan may include paintwork or replacement parts. We coordinate what’s needed to complete your repair.
“From start to finish they were completely organised and efficient.”
Jamie VernonGoogle review
REAL PEOPLE. REAL REPAIRS.
A closer look at UHR.
Inside our workshops, it’s the experience of our people and the care in the details that make the difference.
A LITTLE CLARITY GOES A LONG WAY
Questions?
Let’s clear things up.
Find answers to a few common questions, or ask Haily for help finding the information you need.
My car has hail damage. What should I do?
Start by notifying your insurer. They’ll guide you through their claims process and advise on an assessment. If you’re unsure what happens next after lodging your claim, call UHR on 1300 308 294.
What happens at my assessment?
We inspect the damage, determine which repair methods and parts are needed, and send a formal estimate to your insurer. An assessment typically takes 15–30 minutes. Please bring your vehicle with a clean exterior so the damage can be clearly identified.
How long will my repair take?
It depends on the damage and the work required. Repairs can range from around one week to several weeks. We’ll discuss an estimated timeframe with you and let you know if it changes.
When do I pay my insurance excess?
Payment timing depends on your insurer’s instructions. Your excess must be paid in full before your repaired vehicle can be released. Use our existing Pay Your Excess page for the secure PayWay payment link, or call us if you have questions.
WE’RE HERE TO HELP
Let’s get you back
on the road.
Not sure where to start? Talk to our team about your assessment, repair or nearest UHR location.
Ready to pay
your excess?
Visit our payment page to securely pay through Westpac PayWay.
Pay your excess